Closer to the speed of the load board — without adding headcount
Tender triage, rate-con parsing, carrier onboarding, detention and claim packets — handled by the ops team you already have, with dispatchers and ops leads owning every decision that moves the load.
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Concrete before/after for logistics.
- Brokers skimming tenders in batches and making gut calls on margin, with bad fits only visible after someone already spent time on them
- Rate confirmations entering the TMS by hand, one PDF at a time, with someone retyping stops, accessorials, and special instructions from a fax or an email attachment
- Carrier onboarding documents chased down by phone and email — W-9 not back, COI expired, MC authority PDF still missing two weeks in
- Detention claims assembled at month-end from whatever notes the driver left, half the timestamps wrong, half the BOLs missing
- A ranked load list with a margin estimate lands before the broker opens the email — bad fits are already declined, good ones are on top
- TMS entry built from the rate-con PDF with stops, accessorials, and exceptions flagged for dispatcher review before confirmation goes back
- An automated follow-up sequence collects the W-9, COIs, and MC authority without a phone call; packets come in complete or the gap is visible at a glance
- A detention packet drafts from the ELD data, driver logs, and signed BOL — ready for the carrier to review and submit with the documentation already attached
Use cases we ship inside logistics firms
Load tender triage
- Input
- Broker tender emails or EDI 204 messages
- Work
- Rank by estimated margin, flag bad fits, surface high-confidence loads for immediate action
- Output
- Prioritized load list with margin estimates for broker or dispatcher review
- Saved
- 20–35 min per dispatcher per shift during peak tender volume
Rate-con parsing
- Input
- Rate confirmation PDFs or email attachments
- Work
- Extract stops, rates, accessorials, special instructions, exceptions; flag discrepancies against the agreed load
- Output
- TMS-ready entry for dispatcher review before confirmation
- Saved
- 8–15 min per load, adding up fast across high-volume lanes
Carrier onboarding
- Input
- New carrier contact + onboarding checklist
- Work
- Send structured follow-up sequence collecting W-9, COIs, MC authority; track document completion
- Output
- Complete onboarding packet or a clear status dashboard showing what's still missing
- Saved
- Eliminates most of the phone follow-up on new carrier setup
Detention & claim packets
- Input
- ELD data + driver logs + signed BOL + load details
- Work
- Compile timestamps, calculate detention hours, draft claim narrative with supporting documentation attached
- Output
- Submission-ready packet for carrier or ops lead review
- Saved
- 45–90 min per claim, and fewer claims written off because the paperwork was too hard to assemble
What 90 days looks like for a logistic firm
Two weeks with dispatch, ops, and claims to map the load lifecycle and find where time is going — the tender queue, the TMS entry backlog, the onboarding pile — and pick the one with the clearest payback to tackle first
6–8 weeks building against the real TMS, real tender volume, and real carrier documentation workflows
Hands-on with dispatchers, ops staff, and claims; runbooks that work at a busy terminal without a call to us
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